Fine Print

+Most packages receives a custom mood board for your space and a suggestive shopping guide.

+One of our creative team members will create your mood board, call you to discuss, provide a suggestive shopping guide and book a style appointment depending on package purchased. 

+Offer does not include moving furniture, large rugs, or large heavy wall art.  Offer does not include painting services, handyman services or electrical services.

+New décor, furniture, rugs, curtains, accessories, pillows, wall art, bedding etc. are not provided with our pacakages/services.

+If package offers a shopping trip or shopping is added onto a package, the client sets the budget and provides the payment for items purchased. Additional shopping hours may be purchased in order to complete vision for your home or event. 

 

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Payment

+Apple Pay or Stripe for credit card processing

+First Consult is free for both homes and event planning

+ Checks accepted and written to Meraki Maison, LLC

+Consultant A la Carte Hourly Rates paid 100% prior to appointment

+ Shopping A la Carte paid 100% in advance to shopping

+ In compliance with state law, sales tax is charged on all services.

+If you miss, cancel, change your scheduled install style appointment less than 24 hours in advance, you will be charged a fee of $50. 

+ Stripe/Apple Pay Privacy can viewed at https://stripe.com/ca/privacy


Refunds

Our promise is that you will love your project and we offer open communication and transparency throughout our time together. All Meraki packages except Meraki Refresh all come with a consultant, mood board and a phone call prior to the actual creative appointment.  This is designed to give you and the creative team member ample time to capture the essence of your project.  

We desire for you to share with us and be fully present for the walk-through after install to sign-off on your new creative + inspired space.  

 

What TExpect 

We desire to have a transparent next steps and that you are informed, in the loop and a few key things we follow to make sure your Meraki Package goes well. 

INITIAL CONSULTATION

A warm and friendly creative team member will meet you to disuss your goals and please download our Meraki Maison Style Questionare.  During the initial consultant, we review what is important to you, the rooms that you want to focus on, the packages that we offer to fit into your budget and scope of what the creative team will do, so that everyone’s expectations are on the same page.  We offer packages that take all budgets into considerations and can customize a plan if needed.  We desire to make your pacakge one that brings refreshment and joy and at that same time create a long-lasting relationship with you, so we strive to make the process stress-free, keeping you informed and your goals at the forefront of our minds. 

CONTRACT/LETTER OF AGREEMENT

This will be executed at the close of the initial consultation.

Mood Board and Phone Call to Discuss Project

During this time, we bring back our inspired conversation from our initial appointment and begin to work on your creative mood board.

 Then we will upload files to your client portal and set-up a phone call. Your client portal will allow you to collaborate, share pictures and approve inspiration. 

Suggestive shopping guide & Shopping

From the phone call with your creative team member, it will be determined what items will be purchased, budget, and who will do the shopping. 

style appointment

Implementation of the inspired project takes place.